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Privacy policy

Last review of the Privacy Policy: 13 July 2023

Background

1.1 GO Vilnius VšĮ, a public entity (‘we’ or ‘us’ or ‘our’) manages ihvilnius.lt website (the ‘Website’). This privacy policy (the ‘Privacy Policy’) describes and explains how we collect and process personal data on data subjects.

1.2 In this Privacy Policy, personal data (the ‘Personal Data’) means any information or a set of information on the basis of which we can establish, either directly or indirectly, your identity, e. g. based on your first name, surname, email address, telephone No etc.

1.3 The Privacy Policy is applicable to everyone who visits the Website, send queries though a plug-in integrated into it, visits our accounts on LinkedIn, Facebook and YouTube social networks (the ‘Social Network Accounts’), uses our services,participates in our events and programs, takes interest in our offers, contacts us by phone or electronic communication channels, and approaches us on any matter.

1.4 If you have approached us for information or services, use the Website, visit our Social Network Accounts, contact us using the published contact details, we deem that you have read and agreed to the Privacy Policy.

1.5 We process the Personal Data lawfully, transparently and in good faith, for pre-set purposes, and only in the scope which is necessary to achieve these purposes. We process your Personal Data in accordance with the General Data Protection Regulation No 2016/679 (GDPR), the Republic of Lithuania Law on the Legal Protection of Personal Data (LLPP) and in compliance with the personal data processing requirements set out in other legal acts and guidelines and/or instructions issued by supervisory authorities. The terms used in the Privacy Policy have the meanings defined in the GDPR, the LLPP and other applicable legal acts.

1.6 Persons younger than 14 years of age may not provide any Personal Data through the Website and/or the Social Network Accounts. If you are younger than fourteen you must obtain a consent from your legal representatives (a parent, foster parent, carer or guardian) prior to providing your Personal Data.

1.7 This Privacy Policy is subject to change, therefore, please visit the Website from time to time and read the latest version of the Privacy Policy.

About Us

2.1 We are:

GO Vilnius VšĮ

Registered entity No 123641468

Registered office address Gynėjų g. 16-111, LT-01109 Vilnius

Telephone +370 686 57232

Email [email protected].

2.2 We act in the capacity of a data controller when collecting and processing the Personal Data.

2.3 Seeking to simplify the provision of information required for the submission to public administration bodies (the State Social Insurance Fund Board (Sodra), the State Tax Inspectorate, the Employment Service etc.), we use ScheduleOnce smart scheduling solution on the Website. Both we and the public administration bodies receiving the data collected by means of this plug-in process the Personal Data as independent data controllers that can set the purposes of the data processing. However, part of the Personal Data collected through ScheduleOnce is processed by us as a data processor acting on instruction and on behalf of a public administration body. ScheduleOnce solution is provided by OnceHub (US). The transfer of the data to the US is performed using one of the mechanisms for the transfer of the Personal Data outside the European Economic Area (EEA) specified in Section 6 of this Privacy Policy. For more details about ScheduleOnce, please read OnceHub Privacy Policy.

How and for what purposes we collect your Personal Data?

3.1 Your Personal Data are obtained in several ways:

3.1.1 When you provide your Personal Data directly, e. g. conclude an agreement/contract with us (for sale and purchase, services etc.), register and use the services provided by us, subscribe to our newsletter, register for events, conferences, exhibitions, courses etc. organised by us, submit a query, application and/or claim to us by phone, via email, on the Website or by post;

3.1.2 the Personal Data on you can be collected automatically, e. g. when you submit a query through the Website or the Social Network Accounts, post publicly through the Social Network Accounts, use the Website and the Social Network Accounts (data collected by means of cookies and similar technologies);

3.1.3 This can be information provided by our partners, counterparties or service providers, information from your public profiles or databases, and information provided subject to your consent by your relatives or other persons;

3.1.4 We can collect information on You also in other cases that are not specified in the Privacy Policy, however, in such a case you will be informed additionally.

3.2 The person providing the Personal Data to us is responsible for the correctness, completeness and relevance of the data as well for obtaining the person‘s whose Personal Data is provided consent to such provision of the data to us. We can ask for a confirmation that the person has the right to provide the Personal Data to us (e. g. by completing a form for ordering a service or a registration form). If needed (e. g. where a person enquires about how his/her data is obtained by us), we will specify the provider of the data.

3.3 The table below specifies the Personal Data processed by us, processing purposes, legal grounds for processing, and data retention periods:

Purpose of processing of the Personal Data

Personal Data processed by Us

Personal Data processing time limits

Legal grounds for the processing of the Personal Data

Provision of services related to the development of Vilnius city (business, tourism, leisure, establishment, intermediation in the search for partners, organisation of events) 

First name, surname, date of birth, personal ID No, address, telephone No, email address, employer and job title, details of a social network account user, education, account No, credit/payment institution, payment details, content of a power of attorney to represent a legal entity, residence status – permanent resident of or person residing in the Republic of Lithuania, details of services provided by Go Vilnius, e-communication

During the service provision period and for 5 years after completion of the provision unless a longer mandatory minimum retention period is applied in accordance with the Directory of General Document Retention Terms 

The data subject‘s consent to such data processing (Article 6(1)(a) of GDPR)

Data processing is necessary for the conclusion and performance of a contract (Article 6(1)(b) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR)

Provision of immigration and integration services, organisation and development of integration workshops, courses and other events 

First name, surname, date of birth, status of the representative (parent, guardian etc.), details on the representative: first name, surname, date of birth, address, telephone No, email, marital status, nationality/citizenship, residence status – permanent resident of or person residing in the Republic of Lithuania, area of work and qualifications, language proficiency, certificates of courses/workshops completed 

During the service provision period and for 5 years after completion of the provision unless a longer mandatory minimum retention period is applied in accordance with the Directory of General Document Retention Terms

The data subject’s consent to such data processing (Article 6(1)(a) of GDPR)

Data processing is necessary for compliance with a legal obligation to which the controller is subject (Article 6(1)(c) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR)

Conclusion and performance of agreements required for the carrying out, managing and supporting our activities and other internal administration other than under employment contracts 

First name, surname, personal ID No (if collection if mandatory), number of individual business certificate, information about employer and job title, address of workplace/activity, email, telephone No, employee certificate No, qualifications details, correspondence, content of a power of attorney for representation of the person

During the term of agreement/maintaining of relations and 10 years after expiry/termination thereof unless a longer mandatory minimum retention period is applied in accordance with the Directory of General Document Retention Terms

Data processing is necessary for the conclusion and performance of a contract (Article 6(1)(b) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR)

Managing queries about our activities and services; consulting on our services 

First name, surname, telephone No, email address, content of the message, content of the reply, public information in the social network account profile 

Throughout the period of communication plus 1 (one) year thereafter.

Data are stored in remote communication programs depending on program setting but for no longer than 1 (one) year after the end of communication.

The Personal Data processed on consent basis are stored as stated above unless the person withdraws his/her consent.

The data subject‘s consent to such data processing (Article 6(1)(a) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR)

Assessment and selection of candidates for jobs and processing of their personal data for the purpose of offering a job in the future 

First name, surname, address (if necessary), telephone No, email address, education, names of current and previous employers, information about the candidate‘s career, CV, motivational letter (not mandatory), pay expectations (not mandatory), contact details for obtaining recommendations, notes made during the job interview, results of tests and/or practical tasks, information about desired job, other information that the candidate specifies in the CV or motivational letter, public data on the candidate 

During the recruitment process plus 3 months thereafter (subject to the date subject’s consent) unless the person withdraws his/her consent earlier, in which case the data are stored until the end of the term of validity of the consent.

Where data are submitted not for a specific selection process, the data will be stored for 1 (one) year after receipt thereof unless the person withdraws his/her consent earlier, in which case the data are stored until the end of the term of validity of the consent.

The data subject‘s consent to such data processing (Article 6(1)(a) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR)

Managing and monitoring e-information channels (the Website and the Social Network Accounts), ensuring their functionality and security, quality improvement

 

First name, surname, username, email address, details of a social network account user, IP address, data collected by cookies and settings, browser used, data collected through social network integration 

The Personal Data are stored for 1 (one) year.

Data collected by means of cookies are stored as stated in Section 10 of the Privacy Policy.

The Personal Data processed on consent basis are stored as stated above unless the person withdraws his/her consent.

Data are stored in the Social Network Accounts depending on the settings of the social network manager.

 

The data subject‘s consent to such data processing (Article 6(1)(a) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR)

Sending news, service improvement and advertising

First name, surname, data requested in a survey announcement/questionnaire; was the newsletter read and how many times read/opened

The data are stored for 2 years after the date of submission thereof unless the person withdraws his/her consent earlier, in which case the data are stored until the end of the term of validity of the consent.

The data subject‘s consent to such data processing (Article 6(1)(a) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR) 

Consideration of applications, complaints, disputes and formal enquiries related to our activities, both in and out of court 

First name, surname, personal ID No (if necessary or the person provides it himself/herself), employer and job title, workplace, address, email, telephone No, content of application/complaint/claim, procedural documents and annexes thereto, content of the reply to the application/complaint/claim, procedural document with annexes 

During the period of consideration of the application/complaint on out-of-court-basis plus 3 years thereafter unless a longer mandatory minimum retention period is applied in accordance with the Directory of General Document Retention Terms.

Documents related to judicial disputes are stored during the proceedings plus 10 years after the effective date of the final decision unless a longer mandatory minimum retention period is applied in accordance with the Directory of General Document Retention Terms.

Data processing is necessary for compliance with a legal obligation to which the controller is subject (Article 6(1)(c) of GDPR)

Data processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) of GDPR)

3.4 Apart from this Privacy Policy, privacy policies of operators of social networks in which the Social Network Accounts are registered are applicable to the Social Network Accounts’ users. When you contact us through the Social Network Accounts, we can see certain information on the user account depending on selected privacy settings. If a user provides information during communication with us through the Social Network Accounts, such information can be published depending on the privacy settings selected by the user (e. g. shown in our Social Network Account).

3.5 In some cases, contact details provided by you may be used for sending messages, e. g. informing you about replies to the questions in your query. Such messages are necessary for the proper provision of our services and they are not deemed to be advertisements.

3.6 You have the right to change and update the information provided by you by contacting us. In some cases, we need accurate updated information related to you, therefore, we may ask you to confirm, on a periodic basis, that your data available to us are correct.

3.7 We set time limits for the retention of the Personal Data in accordance with provisions of laws and regulations and instructions given by supervisory and/or other authorities. If there are no applicable provisions or instructions, we set the data retention time limits having regard to the public interest or our own legitimate interests. On expiry of the data retention time limit, your data will be deleted in such a way that it would be impossible to restore them, or depersonalised in such a way that your identification would be impossible.

3.8 Even if you express a wish to terminate an agreement and stop using our services, due to potential future requirements we will be obliged to retain certain Personal Data on you until time limits for retention of certain data expire. The information will also be stored for the purpose of furnishing you with required information, having a duly recorded history of our relationship with you, and being able to answer all questions related to the cooperation between you and us.

3.9 Our employees and staff will never ask you, either in writing or by phone or by any other method, for any log-in details, bank card numbers, passwords or any other information the use of which could inflict financial damage or any other damage on you. We do not collect or process any Personal Data of special categories.

How do we use your Personal Data and according to what principles?

4.1 We respect your privacy and collect and process only such Personal Data which are necessary for the specified purposes of the Personal Data processing.

4.2 In processing your Personal Data, We:

4.2.1 Comply with the current laws and regulations including the GDPR;

4.2.2 Process your Personal Data lawfully, transparently and in good faith;

4.2.3 Collect your Personal Data for clearly defined lawful purposes and do not process the Personal Data in any way that is not compatible with such purposes, except to the extent permitted by the law;

4.2.4 Take all reasonable steps to ensure that the Personal Data that is not accurate or complete considering the purposes of their processing are immediately corrected or supplemented, their processing is stopped, or they are deleted;

4.2.5 Keep the Personal Data in a form which allows identifying you for no longer than necessary for the purposes for which the Personal Data are processed;

4.2.6 Do not provide the Personal Data to third parties and do not publish them in a way other than specified in the Privacy Policy or prescribed by the applicable law;

4.2.7 Ensure that your Personal Data are processed securely, implement technical and organisational security measures, and grant access to the Personal Data only to those employees of our organisation who need such access for the performance of their work functions.

Who we transfer your Personal Data to?

5.1 We will transfer your Personal Data only as stated in this Privacy Policy.

5.2 We may transfer your Personal Data to:

5.2.1 Our partners and consultants, e. g. auditors, lawyers, tax consultants etc., also to the personal data processors hired by us such as additional service providers, IT companies, advertising and marketing companies, firms providing accounting services etc. We require that such data processors store, process and treat the Personal Data as responsibly as we do, and only according to our instructions. We have the following partners and use the following data processors:

5.2.1.1 Marketing, advertising partners, sending of newsletters: OPEN agency UAB (Lithuania), Idea Prima UAB (Lithuania), Mailerlite UAB (Lithuania);

5.2.1.2 IT solutions, IT security and technical services: E-Bros UAB (Lithuania), OnceHub Inc. (US, data are securely transferred to the service provider upon signature of standard agreements on the transfer of data outside the EEA approved by the European Commission).

5.2.1.3 Cloud and hosting service providers: Microsoft Ireland Operations Limited (Ireland) and Microsoft Corporation (US, data are securely transferred to the service provider upon signature of standard agreements on the transfer of data outside the EEA approved by the European Commission).

5.2.1.4 Other service providers: Zoom Video Communications, Inc (US, data are securely transferred to the service provider upon signature of standard agreements on the transfer of data outside the EEA approved by the European Commission).

5.2.2 In order to be able to publish your content on the Social Network Accounts, we provide data to the following social network platform operators

5.2.2.1 LinkedIn Ireland Unlimited Company (Ireland) and LinkedIn Corporation (US, data are securely transferred to the service provider upon signature of standard agreements on the transfer of data outside the EEA approved by the European Commission);

5.2.2.2 5.2.2.2 Meta Platforms Ireland Limited (“Meta Ireland”) securely transfers personal data from the EU/EEA to the US in connection with the delivery of its Facebook and Instagram service.

5.2.2.3 YouTube Inc. (US), Google Inc. (US, data are securely transferred to the service provider upon signature of standard agreements on the transfer of data outside the EEA approved by the European Commission) and Google Ireland Ltd. (Ireland).

5.2.3 State or local government authorities and institutions, law enforcement and pretrial institutions, courts and other dispute settlement institutions, other persons performing statutory functions, according to a procedure prescribed by the Lithuanian law. To these entities we provide, on a mandatory basis, information that is required by law or which is specified by the entities;

5.2.4 Other third parties, e. g. payment institutions;

5.2.5 If necessary – organisations that intend to carry out or carry out joint activities or cooperate otherwise with us, also companies established by us.

What countries your Personal Data are transferred to?

6.1 Normally we process the Personal Data within the EEA, however, in some cases your Personal Data may be transferred outside the EEA. Your Personal Data will be transferred outside the EAA only in the following cases:

6.2 The Personal Data is transferred to reliable partners selected by us;

6.3 We have concluded, with such partners, agreements on data processing or provision whereby the partners undertake to ensure security of your Personal Data;

6.4 the European Commission has adopted a decision on the acceptability of the state in which our partner is established, i. e. appropriate level of security is ensured; or

6.5 the State Data Protection Inspectorate of the Republic of Lithuania has given a special permission for such data transfer;

6.6 You have given your consent to the transfer of your Personal Data outside the EEA.

Will we send newsletters to you?

7.1 On receipt of your consent we may use your Personal Data for direct marketing purposes and furnish you with newsletters, offers and information about our services which, in our view, could be of interest to you as well as ask you about the quality of our services.

7.2 Newsletters may be sent via email. Your contact details may be transferred to our partners/data processors that provide the newsletter service or the quality assessment service to us.

7.3 On sending a newsletter we can collect information about its recipients, i. e. which email was opened, which links were clicked on etc. Such information is collected in order to offer you relevant news that are adapted to you.

7.4 After giving your consent to the processing of the Personal Data for direct marketing purposes, you can always withdraw it easily, either in full or in respect of any part of the Personal Data processing activity. In order to withdraw your consent you can either:

7.4.1 Notify the withdrawal by a method specified in emails (e. g. by clicking on ‘Unsubscribe’ etc.); or

7.4.2 send us a message using the email address provided in this Privacy Policy. If you write us requesting withdrawal of your consent, we may ask you to confirm your identity.

7.5 On withdrawal of your consent, we will do our best to stop sending the newsletters to you without delay.

7.6 Withdrawal of consent does not automatically obligate us to delete your Personal Data or inform you about the Personal Data processed by us, therefore, you should submit a separate request regarding these actions.

7.7 In order to show you relevant personalised advertisements, our advertising partners use various mobile and web cookies. Personalised advertisements will be shown subject to your consent. Advertising personalisation cookies are used in order to measure the group and activate contextual advertising and/or targeted campaigns. After you consent to the cookies, a user profile under a pseudonym will be generated, however, identifying you will be impossible. We do not have control over such third party monitoring technologies and their use. Third party cookies are governed by privacy policies of relevant third parties. You can refuse from personalised cookies by changing your browser settings or by other methods specified in this Privacy Policy.

Your rights

You as a data subject have the following rights related to your Personal Data (depending on circumstances and the additional conditions established in the GDPR):

Your right

Limitations

Right to know

You have the right to receive information about the processing of your Personal Data in a concise, intelligible and easily accessible form, using clear and plain language.

Right of access

This right means that you can request us to provide:

  • A confirmation that we process your Personal Data;
  • A list of the Personal Data on you, processed by us;
  • A list of purposes of and legal grounds for processing the Personal Data on you;
  • Confirmation of transfer of the Personal Data to third countries, and if we confirm that we perform such transfers – security measures taken by us;
  • Source of the Personal Data on you;
  • Information on whether profiling is performed;
  • Information on the term of retention of the Personal Data.

We will provide the above information on condition that this will not infringe other persons’ rights and freedoms.

Right to rectification

Applicable in cases where the information on your Personal Data available to us is incomplete or inaccurate.

Right to erasure (‚right to be forgotten‘)

Applicable if:

  • The information available to us is no longer required for the fulfilment of the set purposes;
  • We process the Personal Data based on your consent and You have withdrawn your consent;
  • We process the Personal Data on the grounds of legitimate interests and it has been established, after receipt of your request, that your private interests have precedence over such interests;
  • The information was received unlawfully.

Right to restriction of processing

The right can be exercised during a period while we analyse the situation, i. e.:

  • If You contest the information accuracy;
  • If You object to the processing of the Personal Data which is performed on the grounds of legitimate interests;
  • We are using the information unlawfully, however, you object to its deletion;
  • The information is no longer necessary to us but you request us to keep it because a judicial dispute is pending. 

Right to data portability

The right can be exercised if we process your Personal Data by means of automated processing based on your consent or an agreement concluded with you.

Right to object

This right can be exercised if such data processing is performed in the public interest or is necessary in the lawful interests of the data controller or a third party. Where your Personal Data are processed on this grounds, we have the duty to prove that the data are processed for convincing lawful reasons that have precedence over your interests.

You can also object to the processing of your personal data for direct marketing purposes including profiling to the extent that it is related to such direct marketing.

Right to withdraw consent

The right to withdraw your consent to process the Personal Data at any time if the data are processed on the basis of consent. 

Right to file a complaint to the State Data Protection Inspectorate

The data subject has the right to apply to an institution responsible for the supervision over compliance with the personal data protection legislation – the State Data Protection Inspectorate. For more information please visit https://vdai.lrv.lt/.

We seek to resolve all disputes effectively and amicably, therefore, we invite you to contact us first of all. 

8.2 If You do not want your Personal Data to be processed for direct marketing purposes including for survey purposes, you can object to such data processing without specifying the reason therefor by sending an email to [email protected] or by any other method specified in a message sent to you (e. g. by clicking on relevant link in a newsletter).

8.3 We may refuse to implement your rights listed above except for the objection to the processing of your Personal Data for direct marketing purposes or other cases where the processing based on your consent, if We are allowed to refuse to fulfil your request by the GDPR or where, in the cases prescribed by the law, prevention, detection and investigation of crimes or service/professional misconduct, or the protection of rights and freedoms of the data subject, our rights and freedoms, or rights and freedoms of third parties must be ensured.

8.4 You can send us your requests and instructions related to the Personal Data processing to [email protected]. We may ask you to fill certain forms in order to better understand the content of your request, and to present a personal ID document or other information to prove your identity. After you send your request via email, depending on its content we may ask you to visit us or to submit the request in writing.

8.5 On receipt of your request or instruction regarding the processing of the Personal Data, we will reply and take the actions requested or will inform you about the reasons for the refusal to take them no later than within 1 (one) month after the date of the request. If necessary the said term may be extended by 2 (two) months depending on the number and complexity of requests. In such a case we will inform you about such extension within 1 (one) month of receipt of your request.

8.6 If the Personal Data are deleted at your request, We will store only copies of information that are needed for the protection of our legitimate interests and those of other persons, fulfilment instructions received from the authorities, resolution of disputes, identification of constraints or compliance with any agreements that we have concluded with you.

8.7 We always seek to duly secure your rights and to effectively respond to any potential violation thereof, therefore, please contact us if you have any question concerning your Personal Data processed by us. Also, you have the right to file a complaint to the State Data Protection Inspectorate at any time.

How do we protect your Personal Data?

9.1 Your Personal Data are processed in a responsible and safe manner and are protected from loss, unauthorised use or alteration. We have physical and technical measures in place in order to protect the information collected against accidental or unlawful destruction, damage, modification, loss, disclosure or any other unlawful processing. The personal data security measures are determined having regard to the risks arising from the processing of the Personal Data. Our employees have signed written undertakings not to disclose and not to disseminate your Personal Data to unauthorised parties.

Cookies and other tracking technologies

10.1 A cookie is a small block of information that we store on your computer. For the purposes of this Privacy Policy, the term ‘cookies’ includes cookies and other similar technologies such as pixel tags, web beacons, clear GIF etc. They help us to:

10.1.1 Recognize you as a previous visitor to the Website;

10.1.2 Store the history of your visits to the Website and adapt content accordingly;

10.1.3 Ensure a smooth functioning of the Website;

10.1.4 Monitor the length and frequency of visits and collect statistics on the numbers of visitors to the Website.

10.2 You may choose whether to accept cookies or not. If you do not agree to the storing of cookies in the browser or memory of your device, you can mark your disagreement in the cookies‘ consent section, change your browser settings and disable the cookies (all at once, one by one or in groups), or follow instructions published for your device. Please note that in some cases refusal from cookies can slow down the browsing sped, limit the operation of certain functions of the Website, or block access to the Website. For more detailed information about rejection of cookies please visit http://www.AllAboutCookies.org or https://www.google.com/privacy_ads.html.

10.3 We may use mandatory cookies that are necessary for the operation of the Website, analytical cookies designed for the analysis of visits to the Website that remember user preferences and adapt the Website accordingly, efficiency cookies, third-party cookies, and advertising cookies that are placed in order to display both personalised and general advertising.

10.4 We use the following Google Inc tools:

10.4.1 Google Analytics allows analysing the use of the Website, generate reports, and plan and project the Website’s operation. Data collected by Google Analytics are normally stored in Google Inc. server in the US. You can change your browser settings so that Google Analytics is prevented from analysing information. In such a case a rejection cookie will be placed. However, if you delete all the cookies, the rejection cookie can be deleted as well. You can also prevent Google from recording the data created by the cookie on the basis of your use of the Website, by downloading and implementing a browser add-on from https://tools.google.com/dlpage/gaoptout?hl=en.

10.4.2 Google Ads allows evaluating the use of the Website in terms of the displayed advertisements and generating reports. All this information is anonymous. Data collected by Google Ads are normally stored in Google server in the US. If you do not wish to receive personalised advertising and/or wish to reject Google Inc cookies, you can disable Google Inc advertisements on https://www.google.com/settings/ads by changing the settings as necessary. However, if you delete all the cookies, the rejection cookie can be deleted as well.

10.4.3 Google Remarketing allows users to repeatedly receive advertisements on the websites of Google Inc partner network. If you do not wish to receive personalised advertising and/or wish to reject Google Inc cookies, you can disable Google Inc advertisements on https://www.google.com/settings/ads by changing the settings as necessary. In such a case, a rejection cookie may be placed. However, if you delete all the cookies, the rejection cookie can be deleted as well

10.4.4 Google Tag Manager – a program designed for the services of analysing the use of websites. Information on your use of the Website generated by the cookies is transferred, together with your IP address, to the Google server in the US. The information is used for analysing your use of the Website, generating reports on the popularity of the website for its operator, and providing other services related to the Website and its use. Google may forward this information to third parties if required by law, or if such third parties process information on behalf of Google. Google will not link your IP address to any other data held by Google. For more information please visit https://support.google.com/tagmanager/answer/9323295?hl=en.

Other tools used by us:

10.5.1 Facebook Pixel is used for repeated marketing so that we can contact you again within 180 days. This tool also allows analysing of the information collected by means of it on Facebook Ads Manager platform. This enables us to show you interest-based advertising (Facebook Ads) when you visit Facebook or other websites that use this tool. In this way we seek to show you advertisements that may be of interest to you so that the Website and our offers are more attractive. For more information about the operation of Facebook Pixel please visit https://www.facebook.com/business/learn/facebook-ads-pixel.

10.5.2 LinkedIn Insight Tag helps to determine the popularity of our LinkedIn page and the effectiveness of advertisements thereon, and to show updated notices/advertising messages. Depersonalised information available through our LinkedIn page: number of visitors to the page; number of people following our notices; number of people that are reached by the content of the page/advertising, and their actions (shared, Liked etc.); number of new followers; distribution according to gender, city, country, browser language. For more information: https://www.linkedin.com/legal/cookie-policy.

Complete list of cookies used by us:

Name of the cookie

Purpose of the cookie

Provider

Term of validity

Mandatory cookies that ensure proper functioning of the Website

scrollMemory

When the user goes back, the cookie sets to scroll level to which the user will be returned. 

International House Vilnius

Session

visionImpaired

When the user selects a larger font size on the Website, the cookie records this selection.

International House Vilnius

 Persistent

lang

The cookie records the selection of the Website language.

International House Vilnius

 Session

Statistical cookies  

_ga

The cookie records the unique ID which is used for the generation of statistics on the use of the Website by the user. 

Google

2 years

_gat

Used to reduce the query indicator. 

Google

Session

_gid

The cookie records the unique ID which is used for the generation of statistics on the use of the Website by the user. 

Google

Session

Marketing cookies

ads/ga-audiences

The pixel used by Google Ads in order to repeatedly include users who are inclined to become customers based on the users‘ behaviour on the website. 

Google

Session

fr

Used for a series of advertising products as a real-time offer by third party advertisers

Facebook

3 months

NID

For recording user preferences.

Google

6 months

tr

Facebook pixel

Facebook

Session

Contact Us

11.1 If you notice any discrepancy in the provisions of this Privacy Policy or a security gap, or have questions related to the processing of your personal data, please contact us in writing, by phone or via email:

GO Vilnius VšĮ
Address: Gynėjų g. 16-111, LT-01109 Vilnius;
Tel.: +370 686 57232;
Email: [email protected].

11.2 If you wish to file a complaint concerning the Personal Data processing performed by us, please submit it in writing. You should provide as much information as possible. We will cooperate with you in order to resolve all issues without delay.

11.3 If you believe that your rights were violated having regard to the GDPR, you may file a complaint to the supervisory authority – the State Data Protection Inspectorate. For more information and contact details, please visit the website of this institution (https://vdai.lrv.lt/). We seek to resolve all disputes amicably and effectively, therefore, we invite you to contact us first of all.

Final provisions

12.1 The Website may contain links to external websites. If you click on such links, please note that the websites and services accessible through them should have their privacy policies for which cannot assume responsibility, therefore, we recommend that you carefully review such policies prior to providing any personal data.

12.2 On updating the Privacy Policy, we will inform you about changes that we consider essential by publishing a notice on the Website or otherwise. If you continue using our content and/or services after publication of such notice, we will deem that you agree to the new requirements contained in the updated Privacy Policy.